Terms of service

Terms of Service

Last Updated: June 2026

1. Agreement to Terms

Welcome to Zahrah Modest. By accessing, browsing, or purchasing products from our website and associated platforms, you agree to be bound by these Terms of Service, our Privacy Policy, and our Return & Exchange Policy.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Use of Our Website

Zahrah Modest grants you a limited, non-exclusive, non-transferable license to access and use our website for personal and lawful shopping purposes.

You may not:

  • Copy, reproduce, distribute, or exploit website content without permission.

  • Use our content for commercial purposes.

  • Attempt to reverse engineer, hack, or disrupt our website.

  • Upload malicious software or harmful code.

  • Use our website in violation of any applicable laws or regulations.

  • Impersonate another person or misrepresent your identity.

We reserve the right to restrict or terminate access to users who violate these Terms.

3. Product Information

We strive to ensure all product descriptions, images, colors, sizing information, and prices are accurate.

However:

  • Colors may appear differently depending on your device screen.

  • Minor variations may occur due to tailoring, fabric batches, photography, or production processes.

  • Measurements are approximate and may vary slightly.

Zahrah Modest does not guarantee that all product descriptions or images will be completely free from errors.

4. Orders and Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Cancel orders suspected of fraud or unauthorized activity.

  • Correct pricing, inventory, or product listing errors.

If payment has already been received for a cancelled order, any applicable refund will be processed accordingly.

5. Pricing

  • All prices displayed are subject to change without notice.

  • Prices are listed in Nigerian Naira (₦) unless otherwise stated.

  • Promotional pricing may be available for limited periods.

  • We reserve the right to correct pricing errors at any time.

6. Payment Terms

Full payment is required before an order is processed.

Accepted payment methods may include:

  • Debit Cards

  • Credit Cards

  • Bank Transfer

  • Flutterwave

  • Paystack

  • Other approved payment providers

By submitting payment information, you represent that you are authorized to use the selected payment method.

7. Shipping and Delivery

Delivery Estimates

Delivery timelines are estimates only and are not guaranteed.

Delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • Customs inspections

  • Public holidays

  • Events beyond our control

Risk of Loss

Ownership and responsibility for products transfer to the customer upon confirmed delivery.

International Orders

Customers are responsible for:

  • Customs duties

  • Import taxes

  • Clearance fees

  • Other charges imposed by local authorities

8. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

By placing an order, you acknowledge and accept that:

  • Approved returns are generally processed as exchanges.

  • Refunds are not available for delivered orders except where required by law or approved by Zahrah Modest.

  • Return requests must comply with the conditions outlined in our Return Policy.

9. Intellectual Property

All content on the Zahrah Modest website, including but not limited to:

  • Logos

  • Product designs

  • Images

  • Graphics

  • Videos

  • Text

  • Branding

  • Website design

is the property of Zahrah Modest and protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false information.

  • Interfere with website security or functionality.

  • Attempt unauthorized access to our systems.

  • Use automated systems to scrape or harvest data.

  • Upload harmful, offensive, fraudulent, or defamatory content.

11. Third-Party Services

Our website may contain links to third-party websites, payment processors, or service providers.

Zahrah Modest is not responsible for:

  • Third-party content

  • External websites

  • Payment processor policies

  • Third-party services or actions

Your use of third-party services is governed by their respective terms and policies.

12. Disclaimer

All products, services, and website content are provided on an "as available" and "as is" basis.

To the maximum extent permitted by law, Zahrah Modest disclaims all warranties, including:

  • Merchantability

  • Fitness for a particular purpose

  • Accuracy of information

  • Uninterrupted website availability

  • Non-infringement

We do not guarantee that our website will always be error-free or uninterrupted.

13. Limitation of Liability

To the fullest extent permitted by law, Zahrah Modest shall not be liable for any:

  • Indirect damages

  • Consequential damages

  • Incidental damages

  • Loss of profits

  • Loss of data

  • Business interruption

  • Special damages

arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the relevant order.

14. Indemnification

You agree to indemnify and hold harmless Zahrah Modest, its owners, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses resulting from:

  • Your misuse of the website.

  • Your violation of these Terms.

  • Your violation of any law or third-party rights.

15. Force Majeure

Zahrah Modest shall not be liable for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Fires

  • Strikes

  • Internet outages

  • Government actions

  • Pandemics

  • Civil disturbances

  • Transportation disruptions

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any legal proceedings shall be subject to the jurisdiction of the competent courts in Nigeria.

17. Dispute Resolution

In the event of a dispute:

  1. Both parties agree to attempt resolution through good-faith discussions.

  2. If unresolved, mediation may be pursued.

  3. If mediation fails, disputes may be referred to arbitration or a court of competent jurisdiction in Nigeria.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

19. Changes to These Terms

Zahrah Modest reserves the right to modify these Terms of Service at any time.

Changes become effective immediately upon publication on our website.

Your continued use of the website after updates constitutes acceptance of the revised Terms.

20. Contact Information

For questions regarding these Terms of Service, please contact:

Zahrah Modest

Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM WAT

We aim to respond to all inquiries within 24 business hours.

These Terms of Service are effective as of June 2026 and apply to all users, visitors, and customers of Zahrah Modest.